Frequently Asked Questions

Do you deliver?

YES! We deliver all over the UK with our overnight courier service, DPD. Place your order before 12pm Monday - Thursday to guarantee next day delivery!

Do you deliver on the weekend?

Unfortunately, at the moment, we do not offer any weekend delivery. If you get your order in by 12pm Thursday, it's guaranteed to be with you by Friday.

How does your meat stay cold on delivery?

After testing several different options for our delivery service, we are chuffed with how cold our meat stays on route to you! Our fantastic team of butchers will cut your order by hand, to ensure our high standards are kept. It will then be packaged into a polystyrene box with several ice packs throughout and taped down. The polystyrene is then packaged into a branded cardboard box, so you know it's us when it arrives! Our produce can stay cold and at the correct temperature for up to 72 hours this way, which we believe is amazing! Your order will always be put on a next day, before 12pm slot so the likely hood is, that the meat is only in the box for around 24 hours, but still, we think it's pretty cool. (literally).

I would like to speak to someone to place my order, can I do this?

Yes, of course, no problem at all. You can give us a call on 01789 400115, and we can take your order over the phone for you. We will then give you a call back, once the order has been put together to take the card payment. Your order will then be sent through DPD like normal.

Where is your meat sourced?

We source our meat from reputable wholesalers across the country who supply both British meat and European produce. We work closely with these suppliers to ensure we can guarantee the highest quality of meat, at realistic prices. We have full traceability on all our produce, so you can see exactly where it has come from!

I loved the order I purchased from you, how can I tell you?

Fabulous to hear! You can leave us a review on Facebook or Google, or you can drop us an email, alternatively you can call us on 01789 400115. We LOVE hearing from you! Don't forget to tag us on Instagram too, and use our hashtag #apmeats

Are your pack sizes or weights approximates?

Our in house butchers, cut everything by hand, apart from anything bought in by suppliers like the Blanford and Jones Bacon packs or the Barretts Sausages. This being said, they will do their upmost to ensure you are getting the highest quality of cuts and the exact amount you pay for. We will always rather give you more than give you less!

Is all your meat fresh?

Absolutely! Every product on our website is as fresh as a daisy, so you can pop any left overs straight into the freezer.

A product is currently out of stock, how can I get my hands on it?

We have fresh deliveries daily to our main depot in Alcester, so if something is out of stock, it is more than likely going to be straight back online. If you have your eye on a product that has been 'out of stock' for a little while, please give us a call so we can direct you.

I am not happy with my order, how can you help me?

We always offer a money back guarantee with any of our produce. Please telephone the depot on 01789 400115 or drop us an email with images of the products if you can, if you are not completely satisfied. This way, we can investigate further and let our suppliers know too.

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